Help Center

FAQ

ORDERING AND PAYMENTS

The item I want is out of stock, what should I do ?

I am an international buyer, and i'm not sure about how much I'll be charge.

What payment method do you accept ?

I made an order, but never received the comfirmation e-mail.

How do I change or cancel my order ?

How long does it take for my order to ship ?

SHIPPING

How long does shipping to Canada takes ?

How long does it take to ship internationally ?

My order is over 75 $, but the shipping charges are still on ..

How do I know that my package is on the way ?

Do you refund Shipping fees ?

RETURNS

Where to I return my items

Does Yahza issue refunds?

I got my order, but an item is missing/defective/not what I ordered. What do I do?

TRACKING ORDER

How do I track my order ?

SIZE GUIDE

I'm an international customer. How do I find out what my size is?